General Operations Opportunities - Remote US

Description

Crum & Forster Company Overview:

Crum & Forster (C&F) Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description:

Commercial Lines Business Services Group (BSG) Team Member

Summary: Dynamic team of learning minded professionals seeks resourceful self-starters! Do you love to be productive and learn new things? Do you enjoy finding new ways to make systems better? This position provides the opportunity to work in the fast paced world of insurance operations with an organization that is focused on continuously improving the process to make it more efficient.
BSG supports profit centers across the Commercial Lines division of C&F. We strive to provide excellent service to our partners while minimizing waste. We are a self-organizing cross functional team who work collaboratively to find solutions and improve efficiencies, while also having fun at work.
What you will do for C&F: BSG is comprised of dedicated professionals who support underwriting and claims teams. Our team members perform some of the following functions:

Underwriting:

• General underwriter support
• Rating
• Preparation of quote, binder and policy documents
• Coordination of New and Renewal business processing
• Manage agency appointments, commissions
• Execution of predictive/scoring models
• Entry and maintenance of key policy info into documentation platforms
• Endorsement processing

Claims:

• General adjuster support
• Preparation of letters and notices
• New Claim intake and triage
• Regulatory reporting (EDI) & Special state reporting requirements
• Bill payment
• Scan and index documents

Shared Services:

• Process invoices for all CL departments
• Process management
• Provide desktop support and training to CL employees
• Manage employee licenses
• Answer phones (corporate and departmental)
• Integration to statistical coding platforms

Across All Teams:

• Take continuing education courses to maintain licenses
• Assist with special projects upon request

What you will bring to C&F:

• Self-Starter
• Solution focused
• Resourceful problem solver Flexible when learning new concepts, methods and technology

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Undergraduate Degree or prior experience in related field a plus, but not required
• Continuous improvement mindset
• Comfortable with change

• Detail-oriented and deadline driven
• Capable of working across complex organizations

What C&F will bring to you:

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our Wellness programs focus on your family’s complete wellness, including your physical and mental wellbeing
• A core C&F principle is that you manage your career. To support your development, we have a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training available to you
• A dynamic, ambitious, fun and exciting work environment
• A spirit of social responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving

At C&F you will BELONG! We value inclusivity and diversity. We are committed to providing equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.

We care about each and every one of our employees and customers we work to serve and believe our deeply rooted philosophy of corporate giving, culture of high performance, innovation and integrity all exemplify this. From our parent company, Fairfax, to our C&F leadership, a philosophy of balance allows our employees to participate fully at work, in their communities, and have plenty of time to enjoy their lives outside of work.

Insurance is all about managing risk and protecting people and businesses from the unpredictable. Founded in 1822, Crum & Forster is one of this country’s longest-surviving insurance brands, with a proud history that is intertwined with the innovation and rapid growth of American business.

• We offer a wide range of specialty and standard lines insurance products.
• We are committed to the communities where we live and work.
• We are most proud of our people – more than 2,000 employees in over 50 locations nationwide.

We are an outstanding place to work, and we believe in promoting learning and development and helping our employees pursue a rewarding career path.

For more information about Crum & Forster, please visit our website: www.cfins.com.